FAQ
Everything you need to know about chasing the heat, from secure shipping to our guaranteed floor value policy.
Still have questions?
Can't find what you're looking for? Reach out and we'll get back to you.
Contact Us → Shop Now →What's your shipping policy?
We ship all hits within two business days, fully tracked and protected.
How do breaks work?
You buy a spot and we open the product live on TikTok. Any cards from your spot ship directly to you. You're paying for the chance to hit big, often cheaper than buying sealed product yourself, though hits are never guaranteed.
Not sure where to start? Learn about our different break formats and pack types on our How It Works page.
Can I buy cards directly?
Choose from our selection of packs and enjoy the thrill of ripping them yourself at home. We sell sealed products, not individual cards.
What if I don't hit during a break?
No hits? No problem. Every break includes our Skunk Pack (free cards) guarantee, so you'll always receive cards even if you don't hit your assigned team.
Look out for a Golden Skunk, which gives you $100 credit to use in our store.
How do you ensure authenticity?
Every card is verified by our in house buying team before being repacked. Graded cards come authenticated and slabbed by the grading company (PSA, BGS, SGC). For raw cards, our buyers personally inspect each one, checking print quality, edges, and surface so you can buy with confidence.
What is your return policy?
Live break spots and opened products are final sale. Sealed product issues are handled case by case. Reach out to us at info@hothandssports.com if you have any questions or concerns.
